Introductions

At Presto Hq (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial services, including payments, gift card services, and cryptocurrency conversion, through our website, mobile application, and related platforms (“Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect the following types of personal information from you:

• Personal Identification Information: Name, email address.
• Payment Information: Credit/debit card details, bank account information, or other payment data necessary to process transactions.
• Usage Analytics: Information on how you interact with our website and app, including log data, device information, and cookies.

How We Use Your Information

We use the information collected to:

• Process payments and complete transactions.
• Verify your identity and comply with KYC (Know Your Customer) and regulatory requirements.
• Ensure compliance with applicable laws and industry standards.
• Improve, personalize, and enhance your experience with our Services.
• Communicate with you, including sending service updates, security alerts, and support messages.

Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

• Compliance Partners: To meet legal and regulatory requirements.
• Service Providers: Who support our operations, bound by confidentiality obligations.
• We may also disclose information if required by law, regulation, or legal process.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage analytics and improve your experience. You can manage cookie preferences in your browser settings.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal obligations (e.g., tax, audit, regulatory).
• Resolve disputes and enforce agreements.

Security of Your Information

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or storage system is completely secure.

Your Rights

As a user in Nigeria, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal obligations.
• Withdraw consent to certain data uses, where applicable.
• To exercise these rights, contact us at info@prestohq.io.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you via email or a notice on our website/app. Continued use of our Services after such changes indicates your acceptance of the revised policy.